VPR News
VPR News
FairPoint losing customers in northern New England
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FairPoint Communications saw its number of phone access lines fall a relatively modest 1.8 percent in northern New England in the first three months of the year even as subscribers experienced customer service, billing and e-mail problems.Vermont Edition
FairPoint service under scrutiny
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Problems with the transition from Verizon to FairPoint have raised questions about FairPoint’s ability to deliver services. We talk with FairPoint’s executive vice president, Jeff Allen, about the company’s operations in northern New England. Also, the legal implications of "sexting" and how lawmakers are trying to address the issue.VPR News
E-mail problems continue for FairPoint customers in northern New England
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FairPoint Communications Spokesman Jeff Nevins says e-mails problems for some northern New England customers may not be resolved until the end of next week.VPR News
FairPoint: E-mail problems to be fixed by weekend
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You’ve got mail. But if you’re a FairPoint Communications customer, you still might not be able to read it.VPR News
FairPoint gets 13,000 calls after e-mail problems
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FairPoint Communications received more than 13,000 calls in three days from people with e-mail problems after it took over Verizon’s land telephone and Internet service in northern New England.VPR News
FairPoint email network not working during switch from Verizon
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Thousands of FairPoint Communications customers have lost e-mail service due to technical issues in the first days after FairPoint took over Verizon Communications’ telephone and Internet service in northern New England.VPR News
Union says FairPoint reneged, outsourced 34 jobs
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A union representing telecommunication workers is complaining that FairPoint Communications Inc. is outsourcing 34 jobs that were supposed to come to Vermont.VPR News
Fairpoint suspends new installations during cutover; service to resume Feb. 9
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FairPoint Communications is suspending new installation calls for two weeks starting Friday while in the final stages of switching New Hampshire landlines and DSL service over from Verizon.VPR News