Emergency Management Faces Technical Challenges

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(Host) As many Vermont towns are reeling from Sunday’s devastating flooding, Vermont officials have been facing some of their own challenges.

There have been numerous complaints that the state’s 511 service has not been giving updated information on road closures.

Vermont Emergency Management’s Mark Bosma says the 511 service, which is maintained by the Agency of Transportation, has been invaluable in the past.  But he says it only records state roads, not local ones.

(Bosma) "There could absolutely be more info and that would be useful for people but it’s just 256 roads – it’s just tough to get the information out there, and 511 has all the state roads, but as far as local roads go that’s a gap and we just have to ask people to be patient with the situation."

(Host) Vermont Emergency Management officials have also faced some technical challenges throughout the storm and its aftermath.

They had some problems with their server and were unable to access email. And they had to move their operations to Burlington because of flooding at VEM headquarters in Waterbury.

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